Privacy Policy

Oxbridge Pathways is an AI-powered UK pathways and learning platform that provides educational information, course discovery, student support tools, AI learning experiences, and related digital services.

This Privacy Policy explains how we handle personal data when learners, applicants, partners, teachers, and visitors use our website, learning tools, dashboards, communications, and related services.

We may collect account information such as name, email address, phone number, country, role, login details, and communication preferences.

We may collect learning information such as course interests, selected qualifications, lesson progress, AI learning interactions, uploaded learning content, quiz responses, feedback, support requests, and certificates or pathway records where relevant.

We may collect technical information such as IP address, browser type, device information, pages visited, timestamps, cookies, approximate location, and security logs.

If a learner uses voice or AI teacher features, we may process audio, transcripts, prompts, generated responses, and session metadata to provide the learning experience and improve service quality.

We use personal data to create and manage accounts, provide access to lessons, personalise learning, process enquiries, deliver support, maintain platform security, improve the service, communicate important updates, and comply with legal or contractual obligations.

We may use learning interactions to improve recommendations, generate AI explanations, support teachers or administrators, and help learners understand their progress.

Depending on the context, we may process personal data because it is necessary to provide our services, because we have a legitimate interest in operating and improving the platform, because the user has given consent, or because we must comply with a legal obligation.

Where consent is used, users may withdraw consent where applicable. This may affect the availability of some optional features.

We may share limited information with service providers who help us operate the platform, including hosting, analytics, payment, communication, security, learning technology, and AI service providers.

We may also share information with education partners, awarding organisations, or institutions where this is necessary for a learner’s requested pathway or service.

We do not sell personal data.

Some providers may process data outside the user’s country. Where this happens, we aim to use appropriate safeguards and contractual protections where required.

We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including account administration, learning records, legal obligations, dispute resolution, security, and audit requirements.

Different categories of data may have different retention periods.

Depending on applicable law, users may have rights to access, correct, delete, restrict, object to, or receive a copy of their personal data.

Users may contact us to exercise their rights. We may need to verify identity before responding.

We use reasonable technical and organisational measures to protect personal data. No online service can guarantee absolute security, but we work to reduce risks and respond appropriately to incidents.

For privacy questions, requests, or concerns, contact us through the official contact channels displayed on the Oxbridge Pathways website.